Donnie Upshaw

Donnie Upshaw, Chief People Officer at Wingstop, shares insights on transforming hourly workers into leaders, revealing that 70% of GMs originated from those roles. He highlights the importance of the GM position in the company's culture and success. Upshaw discusses innovative learning methods like micro-learning and gamification, and how storytelling fosters connection among over 47,000 employees. He emphasizes community giving and a visible career ladder as keys to growth and engagement within the organization.