Joining the conversation are Donna Spencer, VP at Freddie Mac, known for her expertise in servicing relationships, and Linda Du, COO at Valon Mortgage, a leader in digital servicing innovation. They dive into the impact of automation on mortgage servicing and the borrower experience. Topics include how digital solutions improve transparency and streamline communication, the integration of AI for personalized financial solutions, and the challenges homeowners face during servicing transfers. Their insights highlight a future focused on sustainable homeownership.
