Dom Costa

Dom Costa, a producer dedicated to frictionless digital leadership, joins co-hosts Chuck Moxley and Nick Paladino to distill key insights from digital leaders. They emphasize the importance of quantifying the impact of friction removal on revenue, unifying cross-functional teams, and always prioritizing customer feedback. The conversation also explores the need for tailored brand experiences over competitor mimicry, and stresses that understanding user behavior is more critical than just relying on surface metrics. It’s a masterclass in elevating digital customer experiences!