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DJ Casto
Executive Vice President and CHRO at Synchrony, leading HR strategy for a large consumer financial services company and known for championing active listening, agile employee experience design, and flexible work models.
Best podcasts with DJ Casto
Ranked by the Snipd community
Jan 20, 2026
• 43min
“Shaping Culture: Why Active Listening Beats Annual Surveys” with DJ Casto, CHRO, Synchrony
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In this discussion, DJ Casto, Executive Vice President and CHRO at Synchrony, shares his unique journey into HR and emphasizes the importance of active listening in shaping a trusting workplace culture. He reveals how adopting agile methodologies transformed their HR practices and led to a flexible work model that respects employee feedback. DJ also highlights the creation of a frontline experience team that enhances both employee and customer journeys, advocating for continuous, real-time listening over outdated annual surveys.
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