Dickey Singh

Dickey Singh, CEO and founder of Cast.app, is at the forefront of integrating AI agents into customer success. He shares how these AI tools can automate routine tasks, allowing customer success managers to focus on strategic initiatives. The conversation highlights transformative success stories, like Pure Storage's impressive revenue boost. They also discuss innovative data security measures to protect sensitive information while leveraging AI. Plus, listeners will enjoy a lighthearted segment where Singh reveals personal quirks and favorite foods.