Diana Richardson

Diana Richardson, President and CEO of Merrimack Health, has a wealth of experience in healthcare administration. She discusses the rapid formation of a three-hospital system in Massachusetts during a crisis, highlighting challenges in integration and the importance of community care. Diana shares insights on completing an electronic medical record overhaul in just six months and emphasizes the need for financial sustainability. With a focus on listening and humor as leadership tools, she outlines her vision for the next 12–18 months, including strategies for managing Medicaid changes.