Diana Otero

Diana Otero, Senior Product Marketing Manager at Bloomerang, shares her experience from volunteer-driven organizations and her innovative approach to integrating AI into nonprofit operations. She discusses how AI can streamline donor management, enhance communication, and optimize fundraising strategies through A/B testing and clean data use. Highlighting the AI Content Assistant, Diana explains its role in overcoming writer's block while safeguarding donor privacy. The conversation emphasizes the need for nonprofits to adapt to tech advancements while keeping human connections at the forefront.