Kyle Norton, CRO at Owner.com and a seasoned sales leader, teams up with Diana Gates, Head of North American Sales Development at Shopify, to explore the intricacies of building an effective outbound sales program. They discuss the importance of collaboration between sales and marketing for lead generation, innovative strategies like hypersegmentation, and the critical role of understanding team dynamics. The duo also shares insights on simplifying customer options and the necessity of measurement in enhancing outbound success.