Devon Slovensky

Devon Slovensky, founder of a family law firm in Southwestern Virginia, shares her innovative approach to client communication through 'client happiness calls.' These calls help maintain high standards of service and accountability within a growing firm. Devon explains how tracking client satisfaction reveals hidden issues and how proactive outreach can mend relationships with unsatisfied clients. She emphasizes that clear communication is valued over speed and showcases how this system boosts referrals and improves overall client relationships.