Chris Voss, founder of the Black Swan Group, joins us to share the story behind Never Split The Difference, the #1 Wall Street Journal best selling book on Negotiation.

The most decorated FBI hostage negotiator in history, Chris Voss teaches his model Harvard Law, Georgetown University and others.

Key Takeaways

how never split the difference started,
Optimal Timing for Negotiations
The Neuroscience Behind Tactical Empathy
best ways to collaborate in negotiations,
ways to negotiate like your life depended on it,
best ways to collaborate in negotiations,
how to practice Never Split the Difference,
benefits of using active listening and importance of body language in communications,
and other top techniques in Never Split the Difference,

Chapters

00:00 Introduction to Chris Voss and the Black Swan Method
03:34 Chris Voss's Background and the Documentary
04:04 Chris Voss's Journey into Law Enforcement
06:26 Mentors and Becoming a Hostage Negotiator
09:22 The Foundation of the Black Swan Method
14:14 Developing Tactical Empathy on a Suicide Hotline
21:36 Practicing and Applying the Black Swan Method
24:30 Optimal Timing for Negotiations
28:22 Tactical Empathy with Adversaries
32:40 Defining Tactical Empathy
34:41 The Future of Tactical Empathy and Neuroscience

To grab your copy of Never Split The Difference you can buy it here (not an affiliate link). https://a.co/d/229P5UV

To find more of Chris Voss and The Black Swan Group: https://www.blackswanltd.com/

Question? Text our Studio direct.

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