Denise Ernst, a psychologist and MI trainer, shares her insights into the world of Motivational Interviewing (MI). She highlights the importance of coding in research and teaching MI practices. Denise discusses the development of the Motivational Interviewing Skill Code (MISC) and Treatment Integrity Coding system (MITI), emphasizing their roles in improving practitioner skills. The conversation also delves into the significance of reflective listening, the impact of voice intonation, and what newcomers should focus on in their learning journey.