Deeksha Chugh

Deeksha Chugh, AI expert from Square, discusses how AI is reshaping commerce, focusing on data-driven techniques, personalized recommendations, proactive retention strategies, applying AI to marketing campaigns, enhancing customer communication with generative AI, and challenges and advice for implementing AI and ML at Square.

Deeksha Chugh, an expert at Square specializing in AI's impact on commerce, dives deep into the evolving landscape of industry trends and consumer behavior shaped by artificial intelligence. She shares insights from her transformative journey from aspiring doctor to tech enthusiast. The discussion covers how generative AI enhances customer communication, the importance of robust data infrastructure, and essential strategies for effective AI investment. Tune in for a captivating look at how businesses can leverage AI for growth and success.