Dean Peters, a seasoned Principal Consultant and Trainer with 20 years of experience in product management, shares his insights on the transformative impact of AI in product management. He emphasizes the need for a customer-centric approach, focusing on understanding user needs over just technical prowess. Dean discusses the challenges of integrating AI, highlighting the importance of strategic frameworks and adaptability. He also reflects on his early AI experiences in music software development, showcasing how this journey shapes current strategies in product innovation.