David Schneider, a General Partner at Coatue and a key figure in scaling ServiceNow, shares invaluable insights from his journey. He discusses the secrets behind growing ServiceNow to $5 billion in ARR and the common reasons companies plateau. The conversation also covers the transition from operator to VC, the challenges faced, and advice for founders on navigating board dynamics. The discussion critiques 'seagull VCs' and emphasizes the need for constructive feedback in leadership, making it a treasure trove of wisdom for entrepreneurs and investors alike.