David McCall, VP of Innovation at QTS Data Centers, boasts nearly 30 years in IT, focusing on data center infrastructure and cloud computing. He shares his unconventional journey into tech, from online racing to the military. McCall highlights the industry's shift towards agility and service-oriented approaches. He also discusses the importance of fostering a supportive workforce, navigating mental health challenges, and the need for organizations to embrace adaptability and resilience amid constant evolution.