David Karandish
Founder and CEO of Capacity, an AI-powered support automation platform; experienced tech entrepreneur who scaled Capacity to thousands of customers and pursued a platform strategy for contact centers.
Best podcasts with David Karandish
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Dec 19, 2025 • 32min
Ep. 183 - What $100M SaaS Companies Do Differently
David Karandish, Founder and CEO of Capacity, shares insights from his journey in scaling an AI-powered support automation platform to over 20,000 customers. He discusses why many AI products stumble and the crucial need for integration to drive SaaS success. David contrasts 'salad' vs. 'brownie' AI projects, emphasizing the importance of real solutions. He also explains his compound startup strategy and how aligning teams behind a vision was key to overcoming initial resistance. His insights offer valuable lessons for SaaS founders navigating growth challenges.
Jul 9, 2023 • 27min
#227: David Karandish on Automation in the Workplace, Energy Management, and the Executive Assistant Partnership
David Karandish, CEO of Capacity, and Jeremy Burrows discuss the thriving partnership between them since 2017, overcoming challenges, maintaining work-life balance, and the impact of AI and automation in the workplace. They explore how AI is replacing cognitive labor and its implications for executive assistants, emphasizing the need for energy management and aligning energy with tasks throughout the day.
