Danny Fields, Chief Technology and Customer Operations Officer at Avalara, dives into the transformative role of AI in tax and compliance. He introduces agentic AI, which enables real-time compliance actions, discussing its integration into user workflows. Danny highlights global compliance challenges and the necessity of human oversight in automation, warning against over-reliance on AI. He illustrates how businesses can adopt AI incrementally, as seen in Averitt Express’s significant reduction in tax research time, and shares strategies to enhance competitive advantages.
