Daniel Kim

In this engaging conversation, Daniel Kim, Director of Operations at Barnes Crossing Auto Group, shares his fascinating journey from tech entrepreneur to automotive leader. He dives into the promises and pitfalls of AI in Business Development Centers, emphasizing why keeping teams on the phones is crucial. Daniel also highlights the importance of clean data for effective customer outreach and discusses the innovative 'bake-off' method for selecting vendors. His insights blend humor with insightful strategies for navigating the evolving landscape of dealership operations.