Dana Walton

In this discussion, Dana Walton, Senior Manager of Credential Programs at Salesforce, shares her insights on the evolving certification landscape. With certifications transitioning to Trailhead Academy, the focus is on smarter personalization and accessibility. Dana highlights the importance of aligning certifications with new skill development over traditional roles. They also address how the certification process is becoming user-friendly, integrating community support and interactive assessments to help professionals enhance their careers in an AI-driven world.