In this conversation, Dana Eriksson, the new Director of Community and Connection at eCommerceFuel, reveals her journey from speech pathology to fostering vibrant eCommerce communities. She discusses the complexities of community management, emphasizing the importance of authenticity and respect. Dana shares insights on overcoming imposter syndrome and the emotional challenges entrepreneurs face. The discussion also highlights the power of neuroplasticity in personal growth and the significance of in-person events for building deeper connections among members.