Dana Caspersen

Conflict engagement specialist, TEDx speaker, and author of Conflict Is an Opportunity: 20 Fundamental Decisions for Navigating Difficult Times. Brings a combination of analytical insight and artistic fluency shaped by decades of work as a mediator and performing artist.

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Jun 18, 2025 • 40min

Dana Caspersen Talks About Navigating Conflict with Curiosity and Clarity

In this engaging discussion, Dana Caspersen, a conflict engagement specialist and TEDx speaker, shares her unique insights into navigating conflicts. She emphasizes that conflict is not a distraction from productivity but an integral part of it. Dana explores the four elements of conflict—emotion, needs, interests, and strategies—encouraging listeners to replace complaints with thoughtful requests. She highlights the significance of active listening and journaling as tools for clarity. Her "20 Decisions" framework offers practical strategies for turning conflicts into opportunities for growth.

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