Dan Parsons

Dan Parsons, co-founder of Thoughtful AI, discusses how AI agents are revolutionizing revenue cycle management in healthcare. He explores the surprising finding that patients might prefer AI interactions over human ones. With RCM teams facing up to 40% attrition rates, he emphasizes the need for AI to alleviate administrative burdens. The conversation touches on tackling deep-rooted issues in healthcare, stressing that addressing the complexities of insurance is crucial for enhancing provider payments and patient care.