Dan Hamilton

Dan Hamilton, the VP of Corporate Strategy at Salesforce, shares his expertise on conducting win-loss interviews with sellers. He emphasizes the critical role that seller insights play in understanding the sales process. The conversation covers the unique structures of these interviews and the need for dynamic approaches to prioritize deals. Dan also discusses how combining seller and buyer perspectives enriches analysis, fostering better insights for leadership decisions. Tune in for practical tips on connecting with sales teams to enhance win-loss research!

Dan Hamilton, VP of Competitive Intelligence at Salesforce, shares insights from the front lines of deal support. He discusses the challenges of messy CRM data and the importance of transparency for senior leaders. Dan reflects on a key early win and the lessons learned from a failed presentation. He emphasizes the critical role of competitive intelligence in customer retention and how hands-on involvement can significantly impact client success. His practical strategies shed light on navigating both immediate challenges and long-term strategies in a competitive landscape.