Dan Field
Director of Platform and Network Engineering at United Airlines with expertise in integrating cutting-edge technology to enhance customer experiences and operational efficiency.
Best podcasts with Dan Field
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Jun 6, 2024 • 16min
2922: Tech at 30000 Feet: How United Airlines is Transforming Passenger Experiences
Dan Field, Director of Platform and Network Engineering at United Airlines, shares how they use cutting-edge technology like Cisco's AppDynamics and Agent on Demand to revolutionize passenger experiences. Topics include remote customer assistance, leveraging technology for organizational efficiency, and United Airlines' collaboration with Cisco to enhance customer service through innovative solutions.
