Dale Hoffel

Dr. Dale Hoffel, a dentist and new practice owner in Laguna Beach, shares her dynamic journey during her first six months of ownership. She discusses how a failed acquisition led her to the perfect practice that matched her family-oriented lifestyle. Dale emphasizes practical leadership strategies like setting clear patient standards, enhancing workflows, and effective hiring practices. She candidly reveals the challenges of operational chaos, emphasizes the importance of mental readiness, and outlines retention tactics that prioritize staff attitude and well-being.