In a fascinating discussion, Cristina Livadary, CEO of Mana Financial Life Design, shares her journey in helping the sandwich generation manage the financial needs of both their children and aging parents. She elaborates on the complexity-based fee structure her firm adopted and the importance of 20-minute 'fit' meetings with potential clients. Cristina's personal experiences provide insight into the emotional and logistical challenges faced by this demographic. She emphasizes the value of empathetic communication and the essential role of defined team roles in fostering effective client services.