Sheila Thompson, President of Rosenberg & Parker of Canada, and Cristina Hagivreta, Surety Manager at Trisura Guarantee Insurance Company, discuss the transformative CARM initiative reshaping Canada's importing process. They emphasize the shift from customs broker bonds to importer bonds and the necessity of navigating the new CARM Client Portal. With the upcoming October 21, 2024 deadline, they highlight the importance of preparation, communication, and compliance for importers, offering insights into updated bond requirements and the resources available for adapting to the changes.