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Colleen Taylor
Longtime Centrelink compliance and quality-review officer who became a whistleblower, providing frontline evidence about how the Robodebt income‑averaging scheme was implemented and its harms.
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Oct 4, 2025
• 29min
The woman who exposed Robodebt
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Colleen Taylor, a dedicated Centrelink compliance officer turned whistleblower, shares her gripping story of exposing the Robodebt scheme. She discusses the flawed income-averaging process that wreaked havoc on vulnerable Australians and details her urgent warnings to management about the consequences, including suicides. Colleen's courageous anonymity in the Royal Commission and her emotional toll from witnessing the human costs of Robodebt illuminate the harsh realities behind bureaucratic decisions. Her insights challenge us to hold systems accountable.
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