Colin Slade

Senior Vice President of AI Strategy and Customer Success at Cloudbeds who led a small AIOps team to deploy 150+ AI workflows, reclaim thousands of hours per month, and transform post-sales operations.

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Nov 12, 2025 • 49min

How a 5-Person Team Built 150 AI Workflows That Changed an Entire Company ft. Colin Slade (Cloudbeds)

Colin Slade, Senior VP of AI Strategy and Customer Success at Cloudbeds, led a nimble team that transformed a struggling post-sales operation into an AI-powered powerhouse. They developed over 150 workflows in just nine months, automating 75% of repetitive tasks and saving 7,000 hours monthly. Colin discusses the initial fears of job loss among staff, the stepwise approach for AI adoption, and the importance of team structure. He emphasizes the impact of embracing constraints for innovation and fostering a culture of fearless experimentation.

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