Cole Gentile, Solutions Designer at OneReach.ai, dives into the transformational power of micro UIs in enhancing conversational AI. He highlights how these dynamic interfaces improve user interactions by incorporating elements like maps and payment systems directly within chats. The discussion explores how micro UIs simplify troubleshooting, ensure payment security, and revolutionize software design, moving away from traditional approaches. Cole's insights shed light on the future of user engagement and the significant role of AI in creating seamless digital experiences.