Clay Smith

In this insightful discussion, guest Clay Smith, an Associate Professor of Emergency Medicine and founder of JournalFeed, explores the vital connections between doctors and patients. He emphasizes the importance of empathy and genuine engagement to ease patient anxiety. The conversation covers the role of preparation and active listening in building trust and understanding patients' stories. Clay also highlights how recognizing emotional cues can significantly improve care and prevent burnout, making a strong case for intentional interactions in healthcare.