Claudia S.P. Fernandez
A leadership expert from the University of North Carolina at Chapel Hill
Best podcasts with Claudia S.P. Fernandez
Ranked by the Snipd community
Apr 1, 2024 • 27min
Lead Through Conflict: Essential Skills for Resolution & Communication with Claudia S.P. Fernandez
Leadership expert Claudia S.P. Fernandez discusses effective communication and conflict resolution in healthcare leadership. Topics include emotional intelligence, coaching task-oriented leaders on emotional aspects of conflict resolution, and crisis communication. Insights on the impact of training on leaders' ability to navigate uncomfortable conversations and the importance of psychological safety.
