Christopher Schmidt

Dustin hosts Christopher Schmidt, Global Director for Client Support at Transact Campus, who brings a wealth of knowledge from the tech and military realms. They dive into the often-overlooked importance of tech support in modern higher education, showcasing the need for organized systems to address complex demands. Christopher discusses balancing tech automation with personal engagement and highlights strategies for retaining institutional knowledge. The conversation also spotlights the crucial role of proactive planning and cybersecurity in enhancing user experience.