Christopher R. Chapman

Christopher R. Chapman, an Agile coach and founder of Derailleur Consulting, discusses the power of data-driven leadership. He emphasizes the importance of seeing teams as reflections of broader systemic issues rather than isolated units. The conversation dives into experiential learning, including the Red Bead Experiment, and practical tools like process behavior charts to improve decision-making. Chapman shares insights on leadership competencies, the pitfalls of extrinsic rewards, and how leveraging systemic thinking can dramatically enhance team performance and organizational quality.