Chris Sheehan, an Executive at National Australia Bank and former Australian Federal Police officer, dives into the alarming rise of scams targeting Australian businesses and consumers. While Australians lost less money overall, scam attempts are on the rise, particularly involving AI technologies, voice replication, and remote access schemes. Sheehan emphasizes the importance of vigilance, independent verification of bank communications, and collaborative efforts among banks to fight back. Practical tips on recognizing phishing scams round out this insightful conversation.