In this engaging conversation, Chris Landis, the owner of Landis Architects Builders in Washington, D.C., dives into the art of structuring a winning design department. He discusses how the design process directly impacts project success and profitability. Chris shares insights on effective management strategies, the importance of metrics, and clear communication. He also emphasizes the role of design not just as a service, but as a profit center. Plus, get quick tips on enhancing client relationships and the significance of transparency in pricing.