In this engaging discussion, Chris Hermes, a serial entrepreneur and founder of USA Showers, shares his secret to rapid growth, scaling his bath business from zero to $12M in just 2.5 years. He reveals how a simple KPI-driven system transformed his operations, ensuring 15–20% net profit while building a thriving company culture. Chris emphasizes hiring for weaknesses, learning from industry peers, and overcoming fears about success and money. Plus, he highlights his community program, Showers for Heroes, which makes a profound impact on veterans.
