In this insightful conversation, Chris Hanley, Head of Commercial and Pricing at Ashurst, shares his journey from retail to legal pricing. He emphasizes the need for equitable pricing strategies and discusses how authenticity can reshape workplace cultures, especially during Pride Month. Chris sheds light on evolving client expectations, the limitations of traditional hourly rates, and the future of pricing in an AI-driven world. His perspective on integrating diversity, equity, and inclusion into pricing shows how values can enhance client relationships and drive business success.
