Chiara Gardner

Chiara Gardner, Head of Product Operations at Ford Credit Europe, shares her inspiring journey from product management to creating a product ops function from the ground up. She discusses the pivotal shift towards more collaborative feedback processes and the importance of strategic partnerships within teams. Chiara emphasizes upskilling and nurturing junior members to build a culture of continuous learning. Listeners gain insights into navigating change, balancing strategic tasks, and fostering a supportive environment for operational success.