Charles Mason, Head of Digital Workplace at TP ICAP, discusses the deployment of Microsoft Teams Rooms and Teams Phone within the finance sector. He dives into the complexities of integrating these technologies with legacy systems and highlights the importance of standardizing equipment across global offices. Mason shares insights on how AI, specifically Copilot, is streamlining compliance and enhancing productivity. The conversation also touches on the challenges of managing rapid technological changes while ensuring operational efficiency and collaboration.