Chander Velu

Chander Velu, an expert in business model innovation and professor at Cambridge, and Sir Charlie Mayfield, former head of John Lewis, dive into how strategic business model shifts can enhance productivity. They discuss the four Vs of innovation, the importance of overcoming cognitive barriers in large firms, and share insights on John Lewis’s transition to online retail. The duo emphasizes that true returns come from deep business model transformations, especially for SMEs facing unique challenges. They also highlight the role of digital technology and sustainability in shaping the future of business.