Cathy McDowell

Cathy McDowell, the President and CEO of Karen Zupko & Associates, shares her expertise in optimizing revenue cycles for orthopedic practices. She discusses how financial transparency is transforming patient experiences by shifting from simple fee postings to proactive cost communication. McDowell highlights trends in outpatient care and the importance of collaboration among providers. She also explores innovative technologies, like AI-assisted coding tools, that enhance transparency and improve patient-provider communication for better healthcare outcomes.