Cathy Gainer

Cathy Gainer, a strategic coach and former COO of RL Property Management, shares her journey from operations to coaching leaders. She discusses what sets great operators apart, emphasizing the importance of mindset and decision-making. They dive into common pitfalls in property management, the significance of trust and delegation in leadership, and how empowering teams can lead to success. Cathy also reflects on adaptability in leadership and the impact of a strong workplace culture—all crucial for thriving in the competitive property management landscape.