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Carson Pierce

Recurring guest on the Agency Profit Podcast. He shares insights on agency operations and profitability.

Top 5 podcasts with Carson Pierce

Ranked by the Snipd community
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10 snips
Aug 27, 2025 • 36min

The Hidden Cost of Low Utilization, With Carson Pierce

Carson Pierce, a consultant for agencies on financial metrics, returns to discuss the often-overlooked impacts of low utilization. He explains that underutilized resources, like unused vehicles, quietly consume money. Over-servicing clients dilutes project profitability, while idling team members can shift focus to unproductive internal projects. They also highlight the complexities around maintaining productivity and cash flow during fluctuating workloads, underscoring the need for strategic resource allocation.
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7 snips
Nov 6, 2024 • 38min

20 Years of Agency Wisdom: Insights for Maximizing Client Success, with Carson Pierce

In this engaging discussion, Carson Pierce, Parakeeto's head consultant with over 20 years of agency experience, shares his unique journey from daycare owner to project management leader. He tackles common agency challenges, like ineffective resource management and the pitfalls of misused utilization metrics. Carson emphasizes the importance of leveraging accurate data over precise but misleading figures. The conversation highlights the need for structured frameworks in decision-making to maximize client success and navigate operational inefficiencies.
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Sep 10, 2025 • 41min

How to Build a More Profitable Retainer Model for Your Agency

Carson Pierce, a recurring guest and expert on agency operations, joins the conversation to dissect the complex world of retainer models. He emphasizes the core benefits of retainers in generating consistent revenue while critiquing traditional ‘bucket of hours’ that can overwhelm teams. The discussion covers modern variations of retainers, the significance of tracking deferred revenue, and innovative pricing structures that balance risk and profitability. Carson also highlights the need for proactive client partnerships to enhance overall agency performance.
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Apr 9, 2025 • 48min

How to Downsize Your Agency, With Carson Pierce

Carson Pierce, an expert consultant in the agency space, shares valuable insights for agency owners facing market uncertainty. He discusses how trimming small recurring expenses can lead to significant savings and highlights the importance of strategic downsizing to protect delivery quality. Carson emphasizes balancing optimism with cash management and suggests using data-driven rules for decision-making. Furthermore, he introduces a payroll grid framework for assessing team roles and improving efficiency while maintaining financial health.
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Dec 18, 2024 • 34min

Preparing Your Agency for 2025: Lessons from 2024 and Future Trends, with Carson Pierce

Carson Pierce, a lead consultant at Parakeeto specializing in agency data operations, shares insights on navigating the evolving landscape for agencies. He discusses the financial challenges faced in 2024, including cash flow issues and tighter margins, and explores how AI can enhance operational efficiency. Carson also highlights the metrics crucial for profitability, like cost per hour and average billable rate, and debunks common myths about utilization. Their conversation emphasizes the shift towards quality and specialization for sustainable success.

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