Carolyn Humpherys, an expert on AI in legal tech, shares her insights on the transformative impact of AI tools like Microsoft Copilot in law firms. She discusses how these tools automate routine tasks, boosting productivity in platforms like Excel and PowerPoint. Carolyn also delves into the challenges of adopting tools like Teams and OneDrive, emphasizing the importance of balancing innovation with security. With an eye on client confidentiality, she explains the necessity of proper integration and data management for maximizing the effectiveness of AI in legal workflows.