Jessica Taplin, CEO of British Gas Energy Trust, discusses the evolving role of the trust in combating fuel poverty. Martin Lord from Citizens Advice Essex sheds light on the effects of the cost of living crisis in his region. Carol Shreve, CEO of Citizens Advice North Yorkshire, highlights the unique challenges in rural areas. Together, they explore the urgent need for tailored support, community collaboration, and policy changes to tackle the growing crisis that affects homeowners, workers, and young people alike.