Carmela Then

Carmela Then, a seasoned Business Analyst and Certified ScrumMaster with over 15 years in the financial and mining sectors, shares her insights on transforming Agile teams from chaos to clarity. She recounts her experience with teams diving into requirements without understanding, leading to confusion and burnout. Carmela highlights the power of structured workshops and story mapping to visualize processes, validate understanding through feedback loops, and prioritize effectively. Learn how a simple shift in planning can revolutionize team dynamics!

Carmela Then, a Senior Business Analyst and Certified Advanced ScrumMaster, shares insights from her 15+ years in agile leadership. She discusses a distributed team grappling with communication breakdowns, where few spoke during long meetings, leading to lost focus and assumptions about understanding. This breakdown resulted in project delays and micromanagement. Carmela emphasizes the need for visual communication and collaboration tools, urging that Scrum Masters must focus on coaching rather than delivery roles to maintain Agile integrity.

Carmela Then, a seasoned business analyst and Advanced ScrumMaster, shares her eye-opening journey into the world of Scrum. She recounts her initial belief that perfect Scrum boards would lead to success, only to discover that true leadership requires humility and a focus on common goals. Faced with a toxic power struggle between Product Owners, she reflects on her mistakes and emphasizes the importance of serving the team's needs over mechanical perfection. Her lessons inspire Scrum Masters to prioritize collaboration and align efforts with customer outcomes.