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Carl Rivera
Chief Design Officer at Shopify leading the company's design strategy for AI-era commerce; focused on craft, design systems (Polaris), and reorganizing teams to raise talent density (including the acquisition of Molly Studio).
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Sep 19, 2025
• 51min
Carl Rivera - Shopify’s big bet on design and craft as the differentiator
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Carl Rivera, Chief Design Officer at Shopify, leads the charge in redefining e-commerce design for the AI era. He discusses the implications of AI enabling more designers, how to create authentic AI experiences, and the importance of every designer being production-ready. Rivera also shares insights on why design teams often miss the mark and discusses Shopify's acquisition of Molly Studio to enhance talent density. With a focus on craft and strategic curiosity, he showcases a vision that places design at the heart of innovation.
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