Caitlin Rich

Caitlin Rich, Group Design Manager at Intercom, shares her journey through the design world and how her team is integrating AI, specifically the Cursor tool, into their workflow. They discuss the cultural shift towards collaboration with engineers and the anticipated evolution of design roles with AI. Caitlin elaborates on the criteria for selecting AI tools, the importance of AI fluency in hiring, and how companies can effectively educate their staff about these technologies. The conversation highlights an exciting future where creativity and coding intersect.