Brian Soller

Chief Product Officer at SpotOn and the episode's featured guest, sharing expertise on customer centricity in vertical SaaS for independent restaurants and SpotOn's product strategy.

Best podcasts with Brian Soller

Ranked by the Snipd community

Sep 29, 2025 • 45min

Fintech Takes x Pipe presents Vertical SaaS: Fintech Disruption by a Thousand Cuts Episode 2: Customer Centricity

Brian Soller, Chief Product Officer at SpotOn, discusses the evolution of their platform into a restaurant-focused vertical SaaS. He reveals the importance of customer centricity, emphasizing depth over breadth in serving independent restaurants. Soller explains how empathy drives product decisions, illustrating with SpotOn's DayCheck feature that offers same-day pay to boost employee retention. He also shares insights on when to build vs. partner in embedded finance and the impact of AI tools like Profit Assist that identify hidden costs.

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!

Get the app